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Home for Tender Loving Healthcare
To promote equitable healthcare services and to strengthen the industry, revenues from medical tourism should flow toward human resource development..
By GRACE L. RIGUER
For two months now, Zorayda Catchuela, 76, has been undergoing therapy for disabilities from stroke complications. His husband Bautista, 79, is not only a frequent companion, but also a co-patient under observation for high blood sugar and cholesterol levels. Nothing may seem odd about septuagenarians like the Catchuelas making frequent visits to the hospital, until one finds out that they are balikbayans who have come back to the Philippines for no reason other than to seek medical treatment.
At least three other balikbayans are making frequent visits in the hospital where the Catchuelas are receiving treatment. And what draws them back is the lack of family members who can help them in their times of need abroad. “We receive everything in Hawaii free, from surgery to medications. But my wife would have to recuperate at home while I strike a living or stay in a nursing home under the care of strangers,” says Bautista, a veteran of U.S. military service who migrated to the U.S. with his Zorayda in 1994. The couple decided to come home and help each other out until Zorayda regains her full health.
Medical Tourism Industry The Catchuelas are actually among the target individuals of the Philippine Medical Tourism Program (PMTP), which is expected to revitalize the country’s heathcare system and boost its tourism industry. The PMPT was launched in 2004 to encourage balikbayans and foreign nationals to visit the Philippines for healthcare packages that combine treatment and recreation. .

Medical tourism came on the heels of global integration, which had pried open national borders for people seeking cheaper alternatives in other parts of the world. Revenues from global medical tourism are projected to reach US$188 billion by 2013. The Philippines aims for a fair share of these earnings by capturing 10% of medical tourist arrivals in Asia which stood at 1.6 million annually, according to 2006 Philippine Manpower Summit Report. These rosy figures would mean generation of local jobs for Filipinos.


The Filipino migrant population, which is growing at a steady rate of almost one million a year, holds promise as a captive market that will serve to the advantage of the Philippines. Filipino-American retirees alone are estimated to reach 3 million by 2020, according to the Department of Health (DOH). Meanwhile, the Philippines may look to the 164,000 Filipino-Americans 65-year-old and above for retiree arrivals, and to the 77,575 Filipino-Americans with disabilities for demand in medical treatment.

How prepared is the Philippine medical and healthcare industry then for balikbayan medical tourist arrivals? Infrastructure development and immigration programs have been taking shape. The Philippine Economic Zone Authority (PEZA) is all set to beef up economic zones with international medical and retirement zones while the Philippine Retirement Authority (PRA) has gone full speed with parallel programs, which include accreditation of retirement facilities and entry privileges for foreigners intending to retire in the country.

 

Tender, Loving Healthcare Balikbayans who prefer family care to retirement facilities, which can now be found in Metro Manila, Batangas, Laguna, Cavite, Olongapo, and Cebu, may seek interventions in hospitals. The PMTP identifies at least nine state-of-the-art hospitals that can perform highly specialized medical procedures such as surgery and transplant.

At a Quezon City hospital, for example, two balikbayan stroke patients have been undergoing speech therapy sessions. Their insurance benefits in the U.S. thinned out for long-term care, so they decided to come back to the Philippines for cheaper treatment alternatives. Indeed, price differences between treatments in the U.S. and the Philippines can be staggering. “For as little as US$8,500, patients can have knee-replacement surgery in the Philippines, which could cost as much as US$50,000 in the U.S. Other procedures like heart bypass surgery costs only around US$10,000 in the Philippines but ranges from US$ 60,000 to US$80,000 in the U.S,” the Department of Health boasts in its website on the emerging medical tourism industry.

World-class medical and healthcare facilities, however, may not be enough reason for the Philippines to rest on its laurels. India, Thailand, and Malaysia have gone miles ahead, taking top shares in global revenues in 2004, according the Bureau of Local Employment. The PMTP hopes to surmount the challenge by building market interest in the Filipino brand of care that gives premium to warmth and friendliness. Hence, the First Philippine Medical Tourism Convention was held in November this year to launch an aggressive marketing campaign that carried the banner: “Only in the Philippines: Tender Loving Healthcare.” What remains in question, however, is the capacity of local health and medical personnel to take the call.

 
Brain Drain to Internal Hemorrhage The Philippines has heavily bled of health workers who opted to seek greener pastures abroad. According to the Philippine Overseas Employment Administration, 44,000 health professionals left the country from 2002 to 2004. These migrant health workers, who were engaged in at least 10 job disciplines—nursing, physiotherapy and occupational therapy, medical x-ray technology, life science technology, midwifery, dietetics and nutrition, medicine, pharmacy, optometry and dentistry—accounted for 4 percent of the total outflow from the Philippines in the three-year period.

Salary upgrades and training will therefore prove essential for any human development plan for Philippine health professionals


 

The outflow effect is the retention rate of 0.58 physicians, 1.69 nurses, 0.11 dentists, and 0.03 pharmacists for every 1,000 in the Philippine population, according to latest data from the World Health Organization. If the Philippines sticks to its medical tourism plan, some 160,000 will arrive in the country annually for treatment and this might further stretch the alarmingly thin supply of local health professionals into collapse. It will be doubly threatening for poorer sick Filipinos who might have to resort to medical quackery if legitimate medical attention skews toward tourists who can afford to pay.

To promote equitable healthcare services and to strengthen the industry, revenues from medical tourism should flow toward human resource development. During the 2006 Manpower Summit, participants recognized the need for improvement in the local supply of health professionals. “Industry players were in unison in highlighting concerns that affect the availability and preparedness of labor supply for medical tourism,” the Summit Report says. Hence, participants in the Summit, which included tripartite partners, made commitments for partnerships in curriculum development, competency standard setting, and skills certification.

Income gaps between health professionals in foreign countries and the Philippines also need attention. The case of nurses makes a strong argument for this. “The basic monthly pay (abroad) is US$3,000-US$4,000 a month compared to the US$150-US$250 that nurses receive in the Philippines,” says Jaime Galvez Tan, former Health Secretary, in his paper The National Nursing Crisis: 7 Strategic Solutions. Salary upgrades and training will therefore prove essential for any human resource development plan for Philippine health professionals. Health funds from medical tourism revenues should pour into these income measures.

Indeed, medical tourism industry is a full-circle moment not only for Filipino migrants but also for the country. This is the essence of circular migration, which brings emigrants back into their country of origin after years of detachment from it. As it was in the past, before diaspora had become a survival strategy for many in the country, Filipinos can begin hoping to start their lives anew on care and attention from fellow Filipinos.

 

 
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