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Cultural Value Differences and Coping Mechanisms
of Expatriate Managers and Filipino Employers
in Selected De Luxe Hotels in Metro Manila
Year Completed: 1999

The hotel industry continues to venture into global markets.  The transferability of management theories and practices across national borders and different cultures has become more prevalent.  Thus, the ability to establish and monitor smooth cross-cultural interactions is one of the major challenges that confront expatriates, human resource department, multinational corporations, government, and private institutions.  So, too is the conflict management and prevention among the locals and expatriate workers. 

This study intends to bridge expatriates’ cultural differences and Filipino employers’ existing national culture.  It may also help bring about guidelines and policies on the employment of foreign nationals in hotel, resort, and restaurant industries.

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